Welcome to Our Translation Knowledge Hub
Discover expert tips on preparing documents for immigration, international use, and meeting apostille, certification, and legalization requirements. Gain valuable insights into website localization and other professional advice to help you navigate global business and personal translation needs.
FAQ
Find the answers to the most frequently asked questions!
What is the translation process like?
Simply upload your documents to our website, choose your desired language and options, and receive a professionally completed translation.
What is the difference between a certified and non-certified translation?
A certified translation comes with a certificate of accuracy, making it suitable for official purposes like legal or immigration documents. Non-certified translations lack this certification and may not be accepted for certain legal or official requirements.
When should I choose a standard translation?
Opt for a standard translation for non-official purposes such as marketing materials, website content, or book translations where certification is unnecessary.
What are your translation prices and delivery times?
Our pricing starts at $25 per page (up to 250 words). Most shorter documents are delivered within 24 hours, while longer projects may take up to 48 hours. Expedited services are available for urgent needs.
Can you translate any document into any language?
We offer translations for 72 languages and handle a wide variety of document types to meet your needs.
How can I receive a physical or digital copy of my translation?
Receive your translations either digitally via email or as physical copies delivered through the appropriate postal service, depending on your location.
Can you notarize my translated documents?
We provide notarization services for translations, ensuring they are legally certified for official use.
What if my USCIS application is rejected?
If your USCIS application is rejected due to translation issues, we will fully refund your payment and revise the translation at no additional cost.
What type of customer support do you offer?
Our global customer support team is available around the clock to answer your questions. With multilingual representatives, we ensure seamless assistance in your preferred language.
What will be delivered to me?
Certified translations are delivered as non-editable PDF files, accompanied by a signed and stamped Certificate of Translation Accuracy. Documents include our official letterhead, ATA member number, contact details, and page numbers. Translations are formatted to closely match the original document, with source files included upon request.
Shipping Options for Physical Copies
- U.S. Customers
- Standard Shipping: 2–3 days via USPS
- Overnight Shipping: Next-day delivery for orders placed before the cutoff
- European & Select MENA Customers
- Standard Shipping: 2–3 days to most destinations
- International Customers
- USPS International: 6–8 days to most locations
Shipping times vary depending on location and unforeseen delays. Costs are displayed at checkout.
Who will transalte my documents?
All translations are handled by native-speaking linguists with expertise in their respective fields. Our team undergoes rigorous testing, with only 5% of applicants passing to join. Every translator has a minimum of 5 years of experience, and all work is reviewed by an editor to guarantee accuracy. We operate 24/7 with translators across multiple time zones.
Do you offer Apostille Services
We offer apostille services for translations and a variety of documents, including birth, marriage, and death certificates, school transcripts, diplomas, notarized copies, deeds, power of attorney, and consent forms. Apostilles ensure your documents are valid for international legal processes.